Elements and Performance Criteria
- Establish actions, timings and priorities needed to implement complex and/or innovative financial plan
- Review special features of client situation for implementation implications, including high asset, income or expenditure requirements, complex taxation and/or legal issues, or complex estate planning issues
- Establish implementation actions which are consistent with client needs, and prioritise specifications and timings for each implementation
- Clearly explain implementation actions required by client and obtain written agreement to actions
- Ensure implementation actions, including timing and priority, are to maximum advantage for client and establish implementation diaries and other appropriate records
- Establish procedures for implementation of financial plan
- Identify and brief personnel to implement each action in financial plan
- Identify and follow internal and external documentation requirements
- Coordinate implementation actions that depend on or involve actions by other professionals such as accountants and lawyers
- Establish audit trails and monitoring procedures for critical implementation timings and priorities
- Undertake and/or supervise implementation of financial plan actions
- Ensure representative briefs client on actions client must undertake and provides assistance where needed
- Ensure representative issues instructions to internal and external personnel as per plan requirements
- Maintain consultation and monitoring with other professionals where joint implementation action is required
- Check and follow up lodgement of documentation to ensure plan timings are met
- Ensure representative obtains fees and charges, and processes according to organisational and legislative requirements
- Debrief client and address any concerns